Norwest

Pros: Monthly billing statements; good-faith efforts to make amends for mistakes
Cons: Had to contact BBB to resolve our conflict

In the three months I've been a member of Epinions, I've read lots of reviews, lots of praises and pans. Whenever I read a "pan", particularly of a nationwide company with many branches, it always gets my back up. I don't think that one...

Pros: Reputable company, very responsive service
Cons: Conflicting information from different contacts, paperwork errors, insurance snafu, interest rate fumble

When Alan Greenspan and The Federal Reserve started slashing and burning interest rates earlier this year to stimulate a flagging economy, homeowners rushed like cats at the sound of an electric can opener to take advantage of lower mortgage rates --...

Pros: Reasonably competent mortgage servicer.
Cons: Pitches expensive "equity enhancement" programs to its mortgage customers.

"Sign the Equity Enhancement Program coupon on your statement and save $25 on your current mortgage payment. The Wells Fargo Equity Enhancement Program provides an accelerated payment plan that is convenient and easy on your budget."

That's...

Pros: excellent customer service, competitive rates, a variety of mortgage products
Cons: a fee is charged for the automatic payment option

I was first introduced to Norwest when the mortgage company I was signing up with sold my mortgage to them on the day of closing (a common practice, so I am told...and it cost me an extra $75, too). But I was not disappointed with the switch. Norwest...

Pros: Well, at least they have a toll free number.
Cons: You Name It!!

I don't even know where to start in my review of Wells Fargo (Norwest) mortgage. Instead of name-calling, I will just tell you my experience. Please, take the time to read this review. It could save you a ton of heartache and money.

First...

Pros: great rates, price cuts on closing cost fees, great customer service
Cons: None

I have had a mortgage with Norwest for two years now and I have had nothing but successful encounters with them from the start.

To begin with, their customer service is excellent. There is never a wait time when I have to call in and when I...

Pros: curteous service reps, quick transactions, good at catching homeowner mistakes!
Cons: none at this time

Just out of graduate school, I don't know what possessed me to go out and buy a townhouse, but I figured that the tax benefits and extra space (my parent's house was getting a little crowded), I should just go ahead and try doing it.

The...

Pros: Helpful when times are hard
Cons: Only that I have to pay them :)

The title means exactly what it says. Norwest, now known as Wells Fargo does not want my house. They want me to be able to keep it.

Let me give you a little history. In March, we had a family medical emergency, and both my husband and I...

Pros: none
Cons: bad customer service, incompetence

Don't ever assume a mortgage through Wells-Fargo (formerly Norwest mortgage)!

My husband and I recently sold our house. We had a low interest rate and had opted for a HUD loan when we purchased the house 2 years ago, so we decided to offer up...

Pros: attentive and proactive service
Cons: Luckily I didn't experience any!

Norwest, now a part of Wells Fargo, has been my bank for almost ten years. I’ve always been able to rely on them for great service, so when the time came for me to secure a home loan I didn’t think twice about going to them. The transition to becoming...

Pros: Competitive, Friendly service
Cons: none

My husband & I decided to buy a home of our own after one year of marriage. I went window shopping for a mortgage lender before we actually began looking for a realtor. Well, to my surprise, a local bank recommended Norwest. After researching rates...

Pros: NONE
Cons: They are allowed to operate

We had the misfortune to have our mortgage sold to Norwest. I have never dealt with a more incompetent group in my life. Our problems arose when one day in June I got a past due tax bill in the mail. I called Norwest and inquired, weren't our taxes...

Pros: Everything
Cons: Nothing

First time home buying can be a cumbersome and stressful experience. When my husband selected Norwest to finance our purchase of a new home, I instantly read through the epinions site and reviewed other people's experiences. I am delighted to say that,...

Pros: No big problems, but nothing great, either.
Cons: They no longer return checks sent as payment! - MAKE COPIES before mailing!

Haven't had any big problems with Wells Fargo (formerly Norwest). BUT they recently stopped returning checks sent to them as payment. Besides being monumentally annoying to a customer used to getting canceled checks returned, there is the potential risk of customers not being able to prove satisfactory payment in case of a dispute with Wells Fargo. Perhaps that factored into their decision!

Obviously, Wells Fargo is trying to save money. BUT, wasn't the cost of returning canceled checks factored into the many fees imposed and collected by the lender? Shouldn't customers who had been getting their checks back be grandfathered out of this new policy? After all, we paid for those pieces of paper. AND we customers will now have to pay for the cost of photocopying payment checks BEFORE mailing them if we want to retain proof of payment! Why not give new customers a choice, for a fee, if it's SO prohibitively expensive?

I've been putting off refinancing but now I will do it and look for a lender who will return my checks!